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Customer Service

Coastshop prides itself on its high quality customer service. We want to make sure you are happy with our products and service so that you will keep coming back to use our service over and over again.

Refer to our Frequently Asked Questions for more information on our customer service policy.

Security is very important to us. We have built a site that you can trust. View our Security features. We use SSL technology to ensure your security and privacy are protected.

How to use our Online Shopping Cart Facility

Select a gift basket category using the left menu (they appear on all pages)

Browse our gift baskets and click on the 'add to cart' button when you have selected your gift basket

You will be taken to our shopping cart to view your gift basket order.

If you are happy with your selection, click on 'Checkout' to enter your personal details and delivery address.

Our Guarantee

Coastshop has a 100% SATISFACTION GUARANTEE. If you are not happy with the quality or condition of your order when it arrives at your specified delivery address, contact us. We think that you'll find our service and products second-to-none, and we stand behind our guarantee to make sure that all our customers are happy customers!